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Q&A

Plezi accompanies you: find the answers to the questions that our users most often ask in our F.A.Q.

Gabrièle de Lamaze avatar U Florent avatar
12 articles in this collection
Written by Gabrièle de Lamaze, Uy, and Florent

How long does it take for a contact to be synchronized between my CRM & Plezi?

Are you eager to see the results of your actions? So do we!
Gabrièle de Lamaze avatar
Written by Gabrièle de Lamaze
Updated over a week ago

My statistics show clicks, but no email opens, why ?

Email clicks/openings: clicker bot and Outlook
Florent avatar
Written by Florent
Updated over a week ago

The PDF of my e-book content is not accessible online, how can I solve this?

Click on "Send PDF to Google Cloud" in your content overview.
U
Written by Uy
Updated over a week ago

How do I update my blog post image in Plezi?

I changed the main image of my post after it was published. How do I update the image in my Plezi content?
U
Written by Uy
Updated over a week ago

I’ve had zero visits

I don't see any traffic coming up on my Plezi, why? The curves are flat: what should you check?
U
Written by Uy
Updated over a week ago

How do I use emoticons in Plezi?

Add emoticons in the subject line of your emails or in your posts on social networks.
U
Written by Uy
Updated over a week ago

Why don’t my teams receive Plezi emails?

Why aren't my teams receiving Plezi emails? Find out everything you need to know about setting up group addresses and spam!
U
Written by Uy
Updated over a week ago

Why do some put the tracking script in the header and others use a plugin?

Where do I place this tracking script to be the most effective?
U
Written by Uy
Updated over a week ago

How does Plezi count a visit?

Why can't I find exactly the same figures as in Google Analytics?
U
Written by Uy
Updated over a week ago

My stats are all at zero!

However, I can see my contacts / content / visits. What's going on?
U
Written by Uy
Updated over a week ago

GDPR – Cookies question

Which application of the GDPR should I opt for? When and how to use cookies and what are the consent rules?
U
Written by Uy
Updated over a week ago

Why hasn’t my lead got the score associated with my content?

Why didn't my lead get the score associated with my content? Please note that a contact cannot be scored twice for the same content.
U
Written by Uy
Updated over a week ago