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Q&A

Plezi accompanies you: find the answers to the questions that our users most often ask in our F.A.Q.

Gabrièle de Lamaze avatar Florent avatar
12 articles in this collection
Written by Gabrièle de Lamaze and Florent

How long does it take for a contact to be synchronized between my CRM & Plezi?

Are you eager to see the results of your actions? So do we!
Gabrièle de Lamaze avatar
Written by Gabrièle de Lamaze
Updated over a week ago

My statistics show clicks, but no email opens, why ?

Email clicks/openings: clicker bot and Outlook
Florent avatar
Written by Florent
Updated over a week ago

The PDF of my e-book content is not accessible online, how can I solve this?

Click on "Send PDF to Google Cloud" in your content overview.
Florent avatar
Written by Florent
Updated over a week ago

How do I update my blog post image in Plezi?

I changed the main image of my post after it was published. How do I update the image in my Plezi content?
Florent avatar
Written by Florent
Updated over a week ago

I’ve had zero visits

I don't see any traffic coming up on my Plezi, why? The curves are flat: what should you check?
Florent avatar
Written by Florent
Updated over a week ago

How do I use emoticons in Plezi?

Add emoticons in the subject line of your emails or in your posts on social networks.
Florent avatar
Written by Florent
Updated over a week ago

Why don’t my teams receive Plezi emails?

Why aren't my teams receiving Plezi emails? Find out everything you need to know about setting up group addresses and spam!
Florent avatar
Written by Florent
Updated over a week ago

Why do some put the tracking script in the header and others use a plugin?

Where do I place this tracking script to be the most effective?
Florent avatar
Written by Florent
Updated over a week ago

How does Plezi count a visit?

Why can't I find exactly the same figures as in Google Analytics?
Florent avatar
Written by Florent
Updated over a week ago

My stats are all at zero!

However, I can see my contacts / content / visits. What's going on?
Florent avatar
Written by Florent
Updated over a week ago

GDPR – Cookies question

Which application of the GDPR should I opt for? When and how to use cookies and what are the consent rules?
Florent avatar
Written by Florent
Updated over a week ago

Why hasn’t my lead got the score associated with my content?

Why didn't my lead get the score associated with my content? Please note that a contact cannot be scored twice for the same content.
Florent avatar
Written by Florent
Updated over a week ago