All Collections
Q&A
Contents
The PDF of my e-book content is not accessible online, how can I solve this?
The PDF of my e-book content is not accessible online, how can I solve this?

Click on "Send PDF to Google Cloud" in your content overview.

Florent avatar
Written by Florent
Updated over a week ago

When you upload the PDF of your e-book content to Plezi, it ends up being stored on Google Cloud.

On rare occasions, your content may not be available on the cloud, leading to an error message.

Probable causes:

  • The server was not available at the time of import;

  • Your DNS records were not finalised at the time of import.

Try to reload the document again by going to "Options --> Edit".

If the problem persists, don't hesitate to contact our Support team on the chat :)

Did this answer your question?